5 Ways to Keep Your Guests Loyal

Dabawenyos are known to be some of the most welcoming people in the country. Tagged by many as Davao’s best resort, Malagos Garden Resort is a hotel and resort in Davao City that will surely give you a weekend like no other. In lieu with this, Malagos Garden Resort will always go the extra mile to make sure that you have a pleasant experience with us. From your meals all the way to quality customer care, we give you a service you no less than deserve. Below are Malagos Garden Resort’s guiding principles when it comes to serving you:  

Attention to detail. True attention to detail can’t be found in a manual. It can, however, be inspired by great working conditions and a genuine desire to help people. We want to celebrate your special occasions with you. Simply let us know what we need to prepare and you can rest assured that we’ll deliver. From dainty lights all the way to beautiful flowers adorned in the area, expect a breathtaking surprise awaiting for you and your loved ones. 

Listen to guests' opinions. Have you ever wondered why we encourage you to fill out a rating form after your stay with us? It is because we simply cannot wait to hear all about your experience in the resort! Did you enjoy the food? Can we do anything to make your stay better? Really, we want nothing but the best for everyone. 

Go out of our way. Malagos Garden Resort is willing to cater your requests as much as we can. If you’ve stayed in the resort, i’m sure you can’t forget Ms. Nina and the warm welcome she readily gives! Each and everyone in the resort is willing to share our warmth just to make sure you feel at home with nature. 

Fun and genuine experiences. There’s a fine line between being professional and having no personality. Which is why charming stories about your experience with Malagos Garden Resort is highly appreciated. We remember one guest who spent the holidays in the resort and shared to us that this was also the place they first spent their Valentines as a couple. During their stay, the guy planned a very simple surprise: he placed a ring inside a box full of butterflies and released them just before he got to one knee. It was so romantic everyone who saw it shed a tear. Even us, really! 

Form strategic partnerships. Have you noticed that Malagos Garden Resort is now more active on stepping our foot forward towards nature conservation and preservation? It was through various partnerships that we were able to appreciate all these. We are hoping to make you appreciate it too and we simply cannot wait to share these experiences with you!

A Davao accommodation that is also an inland resort with a swimming pool in Davao City, Malagos Garden Resort is here to make your weekends even better. So make sure to book one unforgettable stay here today.  We have promos and discounts you don’t want to miss! So make sure to subscribe to our newsletter at www.malagos.com and be the first to know all about them. See you soon!